| Job Title: |
Podium Operations Manager |
| Location: |
Ideal candidate to reside - Essex – CM4 |
| Salary: |
Attractive + Company Vehicle + Employee Benefits |
| Contract Basis: |
Full Time - Permanent |
Job Purpose
Responsible for the successful management, safe delivery, and completion of all company contracts in accordance with the contract terms as agreed by the company, on time, to budget and to expected quality standards. To ensure that on-site company management and operatives adhere to all Health & Safety requirements and specific client and, or Principal Contractor contract requirements. To work alongside a Pre-Construction & Commercial Manager to ensure a smooth internal handover and transition from receipt of order through to contract pre-commencement and planning and starting on site. It will be the responsibility to ensure that all labour is correctly scheduled and recorded in accordance with the programme and that works are regularly monitored and that the client and, or Principal Contractors’ on-site team is kept up to date with progress. This may be done directly or through the management of a team of contacts managers and site supervisors that will report to the Operations Manager.
Key Accountabilities
To ensure Health and Safety regulations are followed. Regular meetings with the Group SHEQ Manager to ensure a regular review is carried out, anaylsing the companies H&S activities which include the subcontractors training matrix.
• To be accountable for SHEQ compliance, consistency & best practices across all programme area sites.
• To ensure all sites comply with H&S requirements in design & construction.
• To attend Podium Handover meetings with the Pre-Construction and Commercial team to ensure the project is handed over and understood by the Operational Team.
• To ensure the programme and site delivery planning is collaborative with the delivery team and supply chain.
• To be accountable for the planning, coordination & delivery of site-establishment requirements.
• To develop quality programme area strategy and action plans. To manage/ensure quality control across all programme area construction activities and ensure adherence to all approved processes and procedures.
• To work closely with internal & external design teams ensuring designs are workable solutions.
• To hold regular Site Meetings to ensure the EGR operatives and Contract Managers are delivering on time, on budget and with quality.
• To work alongside a Commercial Manager to ensure the project is running on budget and on time and accurate CVRs are provided for the Podium Division.
• To hold regular meetings with Podium Pre-Construction Manager to anticipate future pipeline and ensure EGR have the resources to deliver the projects.
• To liaise with the Commercial Manager to review contracts to highlight and mitigate potential risks which include but not limited to project program, LADS, retentions, lead times, and design responsibilities.
• To identify and mitigate project and programme risk. Work closely with Partners ensuring their internal policies and procedures are not compromised and standardised where possible.
• To ensure Podium Division Operational staff are working in the correct processes and operating efficiently.
• To attend monthly meetings and provide reports on Operational performance, and KPI’s and highlight the risks to the business.
• To utilise the companies CRM to review labour levels, budgets, program and performance.
• To ensure sufficient resources, competence, consistent management of the programme construction team, coordination & allocation of the correct construction & supply chain resources across programme area sites, ensuring the competence of staff & subcontractors, and maximising capability & utilisation across the programme areas.
• To drive efficiencies by ensuring your teams maximise utilisation and developing logistics.
• To ensure all construction and operational managers are given clear and relevant objectives that provide direction and link to programme, operational goals, and targets.
• To provide teams with overall construction advice. Influence & lead teams to drive efficiencies through the industrialised construction plan.
• To work with, develop and grow EGR materials and labour supply chain to assist with company growth alongside other team members.
• Liaise with the Company Directors to raise any operational red flags. • The above list is not exclusive or exhaustive; post holders are expected to be professional, cooperative and flexible in line with the needs of the post, the department, and the Company.
To always represent the Company with the utmost professionalism and evidently display behavioural characteristics in line with Company culture and values.
1. Project Review and Handover
1.1. Once the order has been received and accepted review all projects with the Pre-Construction, Commercial and Operations teams to ensure a full understanding of the company’s cost build-up, the contract terms under which the order has been placed, potential works programme and all site conditions including the site location, roof[s] layout and access are understood.
1.2. As part of the review process highlight potential risk factors relative to contract terms, programme and material and labour quantities and site access restrictions likely to impact project delivery against programme. Ensure all such issues are regularly reviewed with the Management team throughout the period of the contract.
1.3. Allocate a Contracts Manager, and or a Site Supervisor to each Project and arrange a pre-commencement site survey visit and ensure they liaise with the client’s or, Principal Contractor’s, on-site management team to agree to formal start dates and handover, the scope of works, programme and access and hoisting facilities at the beginning of the contract. Ensure that all agreements relating to such are formally recorded and communicated to all key stakeholders.
1.4. In conjunction with the Contracts Manager ensure that all company operatives on-site are properly inducted onto the site for Health & Safety purposes and are fully aware of all site protocols and conditions pertaining to the works and the site overall as necessary.
1.5. Coordinate with the Contracts Manager and Site Supervisor to ensure that all operatives have the necessary company-branded Personal Protective Equipment [PPE] and that they comply with all statutory requirements. Record and communicate all distribution of PPE equipment to company staff and, or subcontract labour.
2. Site-Based Activities
2.1. Manage and work closely with the Contracts Manager to ensure the Site Supervisor and site operatives are fully aware of the scope of work that the company has committed to, the contract programme and the quality of work expected. Review key details and risk factors already identified and, or any unforeseen on site elements that are specific to the project and ensure that it is clearly recorded in the company’s on-site operating plan. Ensure operatives have copies of the specification and any supporting drawings required to facilitate the works.
2.2. Visit the site in conjunction with the Contracts Manager / Site Supervisor to monitor and review contract progress to ensure delivery of the works in accordance with the programme, at the quality required and for the cost the company has allowed. Identify any deviations from the company’s operating plan and review these with the internal management team. Ensure your Contracts Managers / Site Supervisors take photographic and, or video records of evidence of works in progress from each site visit for company files and future reference when necessary. Ensure all aspects of the company’s scope of work are captured and duly recorded internally.
2.3. Attend site progress meetings (where required) with the client and, or the Principal Contractor and keep all parties up to date with site progress, programme delivery and all other materially significant factors affecting the overall performance of the company and ensure such items are properly recorded and clearly communicated to all parties. Keep the company Directors and the internal management team fully appraised of progress and developments on-site at the weekly project review meetings and ensure risk items are Properly identified and quantified and those contract variations are properly recorded and actioned internally.
2.4. Where necessary review, update and take necessary action, as appropriate or so authorised, to amend the on-site operating plan to ensure that deviations from the plan have been identified and are remedied quickly and effectively to ensure the company is focused on delivering the programme and correctly managing cost, quality. Ensure any changes are properly recorded and where necessary ensure the client’s or Principal Contractor’s on-site management team are kept fully aware of progress and, or impact on programme and contract cost.
2.5. Where the works programme is amended or disrupted for whatever reason outside of the company’s control which impacts the delivery, cost, and quality of the works such items need to be reviewed with the client and an agreement reached over contract variation terms. Such variations need to be formally recorded and communicated to the commercial manager in such a manner/detail that they can be negotiated with the client. An agreement or formal instruction must be received from the client before changes to the programme and, or additional works are carried out as necessary.
2.6. At all times ensure strong communication and operational linkage between the company and the on-site management team either with the client and, or the Principal Contractor. Ensure that they are updated regularly on project progress and fully informed of labour and material allocations.
2.7. In conjunction with the Buyer, Contracts Manager and Site Supervisor coordinate material deliveries to the site with the on-site management team and ensure adequate consideration is given to the continuity of works and any site access or time restrictions for material delivery. Coordinate labour resources as necessary to ensure the quick receipt of materials and minimal downtime.
2.8. Where necessary coordinate with the management team to ensure suitable lifting and, or crainage facilities are made available to ensure materials can be distributed as necessary.
2.9. Where required, dependent on contract and programme, work closely with the Commercial Manager to support the preparation of a monthly valuation of works for submission or final account at the end of each month in accordance with the terms of the contract.
2.10. Work in conjunction with the Commercial Manager to ensure that a monthly cost valuation reconciliation [CVR] report is produced that correctly captures accrued costs against works completed to ensure accurate monthly reporting and applications for payment.
2.11. Ensure the quality of work on site is of a high standard and in line with what the company expects and that works are delivered in accordance with the programme and with the quantities of materials delivered. 2.12. Ensure all site reports from the Contracts Manager and Site Supervisor are comprehensive and in accordance with requirements.
2.13. In conjunction with the Contract Manager, verify and countersign the labour allocations per project to ensure labour costs are correctly captured and allocated. Ensure labour allocations reconcile to estimated/budgeted costs and identify any actual or projected labour cost overruns early on to the Commercial Manager.
2.14. In conjunction with the Commercial Manager, Buyer and Contracts Manager when required review material invoices for payment. Ensure any over-spend on the material is identified early on and reported back to the Commercial Manager.
2.15. Organise excess materials on site that are still fit for purpose to be quantified and are cost-effectively transported to the company’s storage facility for future use on new contracts. Work closely with the Buyer who will maintain a register of all materials in storage and ensure that the register is updated as required.
2.16. Work closely with EGR Health and Safety Consultants and ensure all projects comply with the Company’s H&S policy and procedures. Ensure the Training Matrix is up to date and review training requirements for all Operational staff and Operatives. Take responsibility for ensuing RAMS are issued on all Projects and no work is carried out until the RAMS have been signed off by client and, or Principal Contractor.
3. Post Contract Completion
3.1. Ensure all works are completed in accordance with the specification and, or any contract variations instructed through the contract period and installed to the quality standard expected. If there are any snagging items identified by third parties, ensure they are dealt with quickly to ensure sign off and handover.
3.2. Ensure that perishable materials are suitably maintained until such time that handover is done so as to avoid the risk of replacement costs to the business.
3.3. In conjunction with the Contracts Manager / Site Supervisor ensure that a works completion statement is received from the on-site management team and that they have duly inspected, approved, and ultimately signed off the works and that Practical Completion is agreed. On completion take photographic and video evidence of the works and ensure it is duly recorded in the working file.
3.4. The Commercial Manager will prepare, negotiate, and submit the company’s final account at the end of the project as and when necessary. It is the responsibility of the Operations Manager to ensure all final account information has been forwarded to the Commercial Manager to enable full recovery and entitlement.
3.5. At the end of the project undertake a review of the company’s overall performance on-site against programme, cost, and quality with the Pre-Construction & Commercial Manager to ascertain how well the company actually performed and where improvements in estimating, delivery and quality can be made.
Technical Competencies
| Qualifications |
GCSE A-C, relevant professional qualification or equivalent in English |
| Experience |
- Experience of working as a Contracts Manager / Operations Manager or a similar role
- Experience of working in a Construction environment
- Experience of working on own initiative and as part of a team
- Experience of working with ISO management systems (desirable)
|
| Knowledge |
- Knowledge of the technicalities involved in installing roof podiums and hard/soft landscaping elements and the ability to read and take-off architectural drawings for material quantities.
- Understanding of all on-site Health & Safety requirements and responsibilities pertaining to the delivery of contracted works and their management and delivery.
- Knowledge of relevant Construction Contracts and their application to the role and, or company in the delivery of the contracted works.
- Ability to organise the proper internal administration of projects and effectively operate a good management system, be able to communicate and interact well with colleagues and with other departments and have a clear ability to work to an agreed agenda and timetable.
|
| Skills and Abilities |
- Good communication, interpersonal and people skills
- Ability to work effectively as part of the Team
- High quality and customer service orientation
- Ability to think and act creatively and innovatively to meet the needs of the business
- Ability to develop systems and processes to manage and deliver required objectives
- Excellent organisational and time management skills
- Accuracy and attention to detail
- Ability to manage a demanding workload and multiple tasks simultaneously
- Ability to work under pressure and deadlines
- Good PC skills including Microsoft Office applications and other relevant software • An understanding of the need for confidentiality and discretion when working as part of the key business unit.
|
Additional Requirements
| Additional Requirements |
- Commitment to achieving tasks to a high standard
- Ability to form good working relationships with a wide range of groups and individuals
|
| Essential Car User |
This role will require the post holder to be an Essential Car User, hold a full UK driving licence and have access to a vehicle |
| Evenings and weekends |
This role may require the post holder to work occasional evenings and weekends. |
Additional information and benefits
An exciting opportunity to work for a well-established company that offers excellent career progression opportunities. Full training will be provided to carry out the role.
An excellent benefits package, including:
• 21 days holiday plus statutory bank holidays & additional days over the Christmas shutdown.
• Pension
• Life Assurance
• Incapacity benefit
• Private Medical Insurance
• Employee Assistance Programme
• Digicare App
How to apply
To apply, please email recruitment@egr.co.uk with a copy of your CV and Covering Letter, addressing requirements outlined in the Role Profile and Technical Competencies available from our HR Team, recruitment@egr.co.uk If you have not received communication from us within 4 weeks of the closing date, please assume that you have not been shortlisted for this vacancy. We encourage applications from people from diverse backgrounds and groups, as well as people with disabilities